Shipping & Returns

FREE USPS SHIPPING with minimum order of $49 shipped within USA.

NOTE: Excludes Personalized Flags & Painted Peace Garden Art Poles.  Payment: We accept Visa, MasterCard, American Express, Discover and PayPal.

 

Shipping cost is by order value.
$0-$19.99 = $4 Shipping
$20-$48.99 = $7 Shipping
$49+ = FREE SHIPPING

 

  • We offer FAST Shipping! In stock items usually shipped in 1-3 business days. We ship from Minneapolis, Minnesota. Once the package leaves our warehouse, it takes 1-4 business days for delivery for most packages. To get an idea of how long it will take your package to be delivered after it ships, CLICK HERE. We use USPS for most packages, and in some rare cases also use FedEx and UPS. 
  • If your address does not accept USPS, please add this to the comments in your order. We are not responsible for sending to a non deliverable address. If you do not accept USPS, we may reach out if there are additional shipping charges.
  • NOTE: Flags On A Stick relies upon USPS and UPS/FedEx tracking and delivery confirmation. Customers who purchase from Flags On A Stick agree that Flags On A Stick has fulfilled their requirements between buyer and seller by delivering the order to USPS, UPS or FedEx. It is up to the carrier to get the package to the buyer. Address provided by buyer on the order form must be a deliverable USPS, UPS or FedEx address.

Please note that we ship Monday-Friday, and do not count weekends or US holidays as business days.

  • If your address does NOT accept USPS, please indicate in order notes. Otherwise, your shipment will likely be shipped USPS.

STANDARD MAIL DELIVERY:

Allow 4-7 business days for delivery. Shipping charges are by order value. Standard shipping charges within the USA:

  • $0-$19.99 = $4 Shipping
  • $20-$48.99 = $7 Shipping
  • $49+ = FREE SHIPPING

Priority Mail - $15 Order will depart/ship from our facility same day or next business day via USPS Priority Mail or FedEx. Allow 3-5 business days for delivery.

2-3 Day USPS Expedited Express Delivery is available.  Note: Express Delivery Orders must be received by 1 PM CST Monday-Friday.  Weekend delivery is not available.  Call our toll free number 866-610-0557 if you have questions regarding delivery.

Military Addresses:  Packages sent to APO or FPO addresses must use U.S. Postal Services.

INTERNATIONAL SHIPPING:  Yes, We ship international. Shipping costs vary depending on the destination, weight and size of the package. We ship U.S. Postal Service. Enter your address and shipping charges will be calculated. Email us if you need further information. NOTE:  Flags On A Stick is not responsible for shipping delays or problems once a package leaves the US.  Postal services vary from country to country, so we cannot predicate when your package will arrive.

30 Day Easy Return Policy:

Easy return policy: All returns and/or exchanges require a Return Authorization Number. Please email or call customer service at 1-866-610-0557 to obtain a Return Merchandise Authorization number prior to returning merchandise. 

  • All shipping charges are non-refundable, including return shipping.
  • All items must be returned with original manufacturer's packaging, including cardboard header.
  • Items returned without original manufacturer's packaging will not be accepted.
  • All SALE items are non-returnable and non-refundable.
  • Personalized flags are non-returnable, non-refundable.
  • Peace and garden art poles are non-returnable, non-refundable.
  • Merchandise will be accepted for refund up to 30 days from date of purchase provided the item is unused and is in the original product packaging, including cardboard header.

The following items are not refundable even if returned within the time limits:

  • Any items that are defaced or physically damaged by end-users.
  • Any items that are special ordered due to quantity or style.
  • We reserve the right to check the condition of the returned items before issuing any refund or credit.
  • Any product returned without all the original packaging.
  • Personalized and/or customized orders are non-refundable or exchangeable.
  • Any items returned without an RA number and prior authorization.