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Shipping & Returns

2020 Holiday Order Deadlines (To receive order by 12/24/2020)

FREE Shipping: Place order by December 14th by 2pm
Priority Processing ($5): Place order by December 16th by 2pm
Priority Shipping ($15): Place order by December 21st by 2pm
Express Shipping (starting at $39.95) Place order by December 22nd by 2pm

*These deadlines are to be used as a guide and cannot guarantee delivery by a specific date. You may have seen in the news that shipping carriers will experience larger-than-usual volume this holiday season due to COVID-19. The increased volume may potentially lead to carrier shipping delays, which could result in customers receiving packages later than expected. While we can’t control the carriers, we are doing our best to control what we can in order to give you and your family the best shopping experience possible this holiday season.

 

COVID-19 Update

Please know that we’re following the CDC recommendations surrounding COVID-19 and that the well-being of our employees and customers is our top priority. We’re here for you and we’re committed to helping protect our community every way we can.

We’ve made the decision to allow flexible hours to all of our employees during this time. This being said, we are still fully operational. Please see the updated shipping options available below. We’ll continue to update you as the circumstances change and our plans evolve.

Shipping Options:

  • FREE Shipping: Standard Processing (1-4 Business Day Processing Time, expect delivery approximately 3-7 days from order date depending on location)
  • $5 - Priority Processing (1-2 Business Day Processing Time, expect delivery approximately 2-6 days from order date depending on location)
  • $15 - Priority Shipping (1-2 Business Day Processing Time + Upgraded Shipping, expect delivery approximately 2-4 days from order date depending on location)
  • $39+ - Express Shipping (Overnight/Second Day Air, expect delivery in approximately 1-3 days from order date depending on location)

*Expected delivery times based on average historical national delivery times from the previous calendar year. They are not guaranteed delivery windows.

*Orders must be placed by 2pm CST to be shipped the same business Day.

Please contact us here or call us at 866-610-0557 if you have any questions (please leave a voicemail if we do not answer). We will return your call/message as soon as possible!

We’ll do our best to continue sharing joy, inspiration and positivity through home and garden decor. We’ll get through this together.

 

CLICK HERE FOR RETURNS >

 

FREE SHIPPING IN THE U.S.!

All orders placed in the United States on or after January 30th, 2020 will have Free Shipping. We cannot backdate or refund any shipping costs from before that date.

*Shipping times are estimates and apply to orders shipping within the US only. Some exclusions apply and times are subject to change and based on USPS average shipping times. Flags on a Stick cannot be held accountable for orders delayed in transit or not delivered before Christmas. We will do our best to get the order to you if ordered by the dates listed.

 

SHIPPING INFORMATION

Flags On A Stick relies upon USPS, UPS and FedEx tracking and delivery confirmation. Customers who purchase from Flags On A Stick agree that Flags On A Stick has fulfilled their requirements between buyer and seller by delivering the order to USPS, UPS or FedEx. It is up to the carrier to get the package to the buyer.

For all shipping options please note that we ship Monday-Friday, and do not count weekends or US holidays as business days.

FREE STANDARD SHIPPING: USA

Each new order will be shipped in the timeliest manner possible. In-stock items will ship from our warehouse within 1-4 business days of the purchase date. Once your order leaves our warehouse, it should arrive in 3-5 business days depending on your selected shipping preferences. Please note that your order may experience delays due to a high volume of orders during promotional events or Holidays.

We ship most US orders via USPS and FedEx, depending on the size and weight of the order and which items are ordered. We prefer to ship in as few boxes as possible to conserve materials, but in the event that one or more of your items will require additional processing time, we will ship your available items as soon as possible. If your address does NOT accept a specific carrier, please let us know in your order comments.

PRIORITY SHIPPING

Priority Shipping is available for most products in our online store, and is only available for orders within the Contiguous US. Orders placed before 2pm CST will be shipped same-business day. All orders placed after 2pm CST will be shipped next-business day. This also guarantees your order will be shipped Priority Mail (USPS), FedEx or UPS. If your address does NOT accept a specific carrier, please let us know in your order comments.

 

SHIPPING SELECTION

Rate        

 

Priority Mail

$15.00

 

EXPRESS SHIPPING

Express Shipping is available for most products in our online store, and is only available for orders within the Contiguous US. Express Shipping charges are calculated at checkout based on the amount spent. Orders placed before 2pm CST will be shipped same-business day. All orders placed after 2pm CST will be shipped next-business day. 

Express shipping will allow us to ship the quickest way possible to you which in some cases is overnight or Second Day Air. Overnight is not available for all locations (especially remote areas or locations further away from our warehouse in Minnesota). We will do our best to get your order to you in the quickest way possible! Most often we use FedEx for Express Shipping. If your address does NOT accept a specific carrier, please let us know in your order comments. Call our toll-free number 866-610-0557 if you have questions regarding delivery.

 

ORDER TOTAL

Rate        

 

$0.01 - $49.99

$39.95

 

$50.00- $139.99

$48.95

 

$140.00-$189.99

$61.95

 

$190.00-$239.99

$69.95

 

$240.00-$259.99

$79.95

 

$260.00-$299.99

$95.95

 

$300.00-$339.99

$125.95

 

$340.00-$359.99

$195.95

 

$360.00-$380.00

$249.00

INTERNATIONAL SHIPPING

International shipping rates are calculated at checkout. Unfortunately, it is expensive for us to ship internationally so there is no room for negotiation on these rates. Shipping costs vary depending on the destination, weight and size of the package. Please allow 3-4 weeks for delivery of stocked items. Express shipping is not available. Select items cannot ship internationally. Please contact customer service for further information. NOTE: Flags On A Stick is not responsible for shipping delays or problems once a package leaves the US. Postal services vary from country to country, so we cannot predicate when your package will arrive.

MILITARY ADDRESSES

Packages sent to APO or FPO addresses must use U.S. Postal Services.

PRODUCT AVAILABILITY

We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability date changes. Please contact Guest Services for additional information.

PRICING POLICY

All prices in our store and online are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items.

 

CLICK HERE FOR RETURNS>